New Perspectives – Rhatigan and Hick
COVID-19 has had an effect on businesses in Ireland (and pretty much everywhere across the globe). For some, it’s simply about survival. For others, it’s a real opportunity to refocus on why they do what they do. This series of posts aims to help other business owners see different ways of thinking, reflect on their own business and think of how they can adapt.
Give us a brief introduction to your business?
R & H est. 2005. We’re focused on designing and creating kitchens and furniture for the luxury market.
What’s the most important thing for your business to focus on at this moment?
We have a significant amount of projects in the pipeline coming into this situation. So, we’ve been focusing on bringing as many of these projects up to signed off pre-production stage. At the same time, we are still dealing with a large volume of new and early-stage design enquiries.
What’s most important for your customers right now?
I would say stability and confidence in the people they are working with. Our clients know that we are a well established and dependable company with a keen focus on managing all stages of each project.
From a business perspective, do you think there will be any positive changes as a result of the crisis?
There are always positives to take from every situation. When you get time away from your busy day to day roles, it allows you to look back in on your company and see where efficiencies and tweaks can be made to improve what you can offer your clients.
When this has passed, what are you most looking forward to?
We’re looking forward to delivering the fantastic projects we have on and getting back to meeting new prospective clients to design beautiful kitchens for them.